Holland America's Signature of
Excellence Program
For some, cruising is all about rock-bottom pricing. Bare-bone cruising gets you to the
destination of your choice, but that's about all it does. However, cutting corners is not for everyone. The Holland
America Line recognized that many vacationers are still looking for a truly distinctive experience: one that gives
them total satisfaction as well as good value. That way of thinking was what sparked the Signature of Excellence
program.
Starting in 2003, Holland America chose to implement a $225-million initiative that would allow them to provide
unprecedented destinations and services to passengers like no other cruise line before them. It was expected that
the Signature of Excellence program would take approximately three years to expand throughout the fleet. Holland
America is proud to announce that it's in the final stages of implementation and was completed on schedule at the
end of 2006.
What enhancements can be found aboard Holland ships since the execution of the Signature of Excellence program?
Extensive improvements throughout every area of the ship.
Accommodations
Providing the most spacious cabins in the premium cruise category, Holland America offers elegantly appointed
staterooms complete with Sealy® Euro-Top mattresses, 250-thread count cotton linens, Egyptian cotton towels,
massage shower heads, flat-panel televisions and more. In addition, guests staying in suites can take advantage of
personal concierge services, special luxury linens, fully stocked minibars and special embarkation and
disembarkation privileges.
Kids Activities
Club HAL is Holland's youth program and was added as part of the Signature of Excellence program. With
permanent, full-time directors and staff, parents can feel confident leaving their children to enjoy a full range
of fun activities in a safe, age-appropriate environment. Club HAL offers the most elaborate children's areas of
any cruise line. Children will find colorful surroundings, art tables, big-screen TVs, games, supervised Internet
access, Sony Playstations, board games and a host of family events, including the Family Olympics.
For Teens Only
Kids aren't the only ones that can have fun on these retrofitted ships. Teens get their own hangouts as well.
The Loft provides a lounge with the feel of a New York artist's loft. Filled with popular music and videos,
Internet access, karaoke and more, teens can have a space all their own. The Oasis is yet another teen getaway with
a teens-only sun deck, a nine-foot-high waterfall and cave, snack machines, sound and laser-light show, and
more.
Expanded Dining
One of the most anticipated parts of cruising is undoubtedly the food! That's why the Holland America Line gave
special attention to not only the meals themselves, but also to the environment in which guests would dine.
From the addition of fine art and antiques in the main dining room to elegant Rosenthal china and expert wine
stewards, no detail was overlooked in the dining experience. Now with two servers per table, guests will experience
unparalleled service along with exceptional five-course meals under the consultancy of Master Chef Rudi Sodamin.
From reservations-only dining featuring Sterling Silver beef and fresh seafood to healthy alternative meals and
complimentary in-room trays, passengers will not be disappointed with any aspect of Holland's food service.

Private Island
The acquisition of a 55-acre private island, Half Moon Cay, is but one of the many highlights of the Signature
of Excellence program. The highest-rated port of call on Holland's itineraries, Half Moon Cay sits adjacent to an
international bird sanctuary in the Bahamas. Repeatedly rated the “Best Private Island” by Porthole Cruise
Magazine, guests will find horseback riding, stingray adventures, watercraft adventures, an aqua park and more.
The effects of this innovative fleet-wide expansion continue to impress and thrill guests.
|